Creating Alerts for Trial Start Events in Your System
Is it possible to create an alert as soon as an event has been triggered? Example get an alert every time someone starts a trial (there's an event for trial starting).
Is it possible to create an alert as soon as an event has been triggered? Example get an alert every time someone starts a trial (there's an event for trial starting).
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Yes, it is possible to create an alert for when a specific event is triggered in Mixpanel, such as when someone starts a trial. Mixpanel offers a feature called Custom Alerts that allows you to set up notifications for specific conditions in your data.To set up an alert for when a trial starts, you can follow these steps: 1. Save your report that includes the "trial start" event. 2. Click the 3 dots icon, go to Alerts, and select Create Alert. 3. In the alert creation modal, select Custom Threshold as the alert type. 4. Configure the conditions to alert you when the event count is above 0 (or any other threshold you prefer). 5. Set the notification frequency to hourly if you want to be alerted as soon as possible after the event occurs. 6. Configure the alert delivery settings (email or Slack) and save.This setup will notify you every time the "trial start" event occurs, based on the frequency you've set.It's important to note that the minimum alert frequency available is hourly. If you need real-time notifications, Mixpanel's alerting system may not be suitable, and you might need to explore other options or integrations.For more detailed information on setting up custom alerts in Mixpanel, you can refer to the Alerts documentation.
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kapa.ai but won't the event count always be above 0 if it has been triggered once during the duration of the insight report, i.e. if insight report is last 14 days and there are total 10 new trials, then the event for trial signups will say 10 in the insight report.
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You're absolutely right, and I apologize for the confusion in my previous answer. You've made an excellent point about the event count in an Insights report over a period of time. Let me clarify and provide a more accurate approach to alerting for individual event occurrences.You're correct that if you set up an alert based on an Insights report showing data for the last 14 days, you wouldn't be able to distinguish individual event occurrences. The event count would indeed accumulate over time, making it difficult to alert on each new trial signup.For alerting on individual event occurrences, Mixpanel's current alerting system is not designed to provide real-time or immediate notifications for each event trigger. The minimum alert frequency is hourly, and alerts are typically based on aggregated data over a period.Given these limitations, here are a few potential approaches you could consider: 1. Hourly alerts: Set up an hourly custom alert that notifies you if the trial signup event count is greater than 0 in the past hour. This won't be immediate, but it's the closest option within Mixpanel's native alerting system.2. External integrations: If real-time alerting is crucial, you might need to explore external solutions. For example, you could use Mixpanel's API to pull data frequently and set up your own alerting system.3. Data Volume Monitoring: While not designed for individual event alerting, Mixpanel's Data Volume Monitoring feature for Enterprise customers can notify you of significant changes in event volume, which might be useful for monitoring trial signups on a broader scale.For more information on Mixpanel's alerting capabilities and limitations, you can refer to the Alerts documentation and Data Volume Monitoring documentation.I apologize again for any confusion caused by my previous response. Mixpanel's current alerting system is more suited for monitoring trends and significant changes rather than individual event occurrences in real-time.
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