How to Modify a 3-Step Funnel for Or Instead of Then

Robert Š.

·Nov 20, 2025 11:01 AM·

I have a 3-step funnel, but I want the first two to be "or", and not "then". How can I change this?

3 comments

· Sorted by Oldest

kapa.ai
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Hi Robert Š., Please stand by as I search the Mixpanel knowledge base for an AI-powered answer. I normally take about 15 seconds or so. In case AI cannot answer your question, feel free to reach out to Mixpanel support at mixpanel.com/get-support. If you have follow-up questions for this thread, please tag me again with your question: @kapa.ai <follow-up question> 👋
Feel free to ask a follow-up question once I've answered by mentioning me with @kapa.ai
kapa.ai
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You can’t make two funnel steps behave as “A OR B, then C” directly in the Funnels UI, but you can achieve the same logic by combining events into a single step using a custom event: 1. Create a custom event that is “Event 1 OR Event 2”. - Custom events allow multiple events to count toward the same funnel step: Step 1: Event A OR Event B; Step 2: Event C.[Funnels FAQ]2. In your 3‑step funnel, set: - Step 1 = that custom event (“Event 1 OR Event 2”) - Step 2 = your existing Step 3 - (If you truly need 3 steps, break Step 2 into two later steps as needed.)This is the only documented way to get “OR” logic across events at a step; funnels otherwise enforce sequence between steps using specific or any‑order rules, but not “OR between steps”.[Ordering]
kapa.ai is still learning and improving, please let me know how I did by reacting below.
ℹ️ Tip: Mention @kapa.ai in the thread for follow-ups or DM the app for 1-to-1 help.
Ansh A.
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Robert Š. You can create a custom event, and then use it as the 1st event. That should work for you.
👍1

kapa.ai
APP
·
·
Hi Robert Š., Please stand by as I search the Mixpanel knowledge base for an AI-powered answer. I normally take about 15 seconds or so. In case AI cannot answer your question, feel free to reach out to Mixpanel support at mixpanel.com/get-support. If you have follow-up questions for this thread, please tag me again with your question: @kapa.ai <follow-up question> 👋
Feel free to ask a follow-up question once I've answered by mentioning me with @kapa.ai
kapa.ai
APP
·
·
You can’t make two funnel steps behave as “A OR B, then C” directly in the Funnels UI, but you can achieve the same logic by combining events into a single step using a custom event: 1. Create a custom event that is “Event 1 OR Event 2”. - Custom events allow multiple events to count toward the same funnel step: Step 1: Event A OR Event B; Step 2: Event C.[Funnels FAQ]2. In your 3‑step funnel, set: - Step 1 = that custom event (“Event 1 OR Event 2”) - Step 2 = your existing Step 3 - (If you truly need 3 steps, break Step 2 into two later steps as needed.)This is the only documented way to get “OR” logic across events at a step; funnels otherwise enforce sequence between steps using specific or any‑order rules, but not “OR between steps”.[Ordering]
kapa.ai is still learning and improving, please let me know how I did by reacting below.
ℹ️ Tip: Mention @kapa.ai in the thread for follow-ups or DM the app for 1-to-1 help.
Ansh A.
·
·
Robert Š. You can create a custom event, and then use it as the 1st event. That should work for you.
👍1