Investigation Needed: Sudden Outage Affecting Data Reports

·Sep 29, 2025 07:24 PM·

is there an outage right now? I'm seeing a lot of reports with no data all of a sudden, here's an example note that the graph on the right, that shows data, is the same report as the one on the left, with the only exception that it's a YoY comparison (also I'm seeing the associated events stream in to the events page)

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4 comments

· Sorted by Oldest

Eric N.
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Hmm, thanks for flagging! I don’t see any mentions on this, but let me check with my team
Eric N.
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Seems like it may be project specific, so we suggest filing a ticket here: https://mixpanel.com/contact-us/support/
Eric N.
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Usually we post outages on 🔒[private feed] for future reference just in case you aren’t in that channel
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Vlad S.
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solved, it was indeed user error; I somehow managed to add an empty group to a cohort which made it include everyone... as an aside, there should be a way to delete an empty group, currently what you have to do is add a filter to it and then delete the filter, which deletes the group
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Eric N.
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·
Hmm, thanks for flagging! I don’t see any mentions on this, but let me check with my team
Eric N.
·
·
Seems like it may be project specific, so we suggest filing a ticket here: https://mixpanel.com/contact-us/support/
Eric N.
·
·
Usually we post outages on 🔒[private feed] for future reference just in case you aren’t in that channel
👍1
Vlad S.
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·
solved, it was indeed user error; I somehow managed to add an empty group to a cohort which made it include everyone... as an aside, there should be a way to delete an empty group, currently what you have to do is add a filter to it and then delete the filter, which deletes the group
🙌1