Mixpanel User Data Becomes Empty After Linking RevenueCat AppID

·Aug 26, 2025 09:56 PM·

I recently added Mixpanel to my iOS project. When I linked to Revenuecat appID, the user's city and region became empty. Is this expected behavior? This is my code: Mixpanel.mainInstance().identify(distinctId: Purchases.shared.appUserID)

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Julianne Bozzini
APP
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Hi David- Julianne from Mixpanel Support here! It's hard to say what might be happening from the information provided. There isn't any reason on Mixpanel's end that using the Revenuecat appID as the identified ID would stop the geolocation information from being sent. Can you submit a ticket via our webform so we can troubleshoot your specific project? When you submit the ticket, it would be helpful if you provided a link to a profile that shows the behavior being described.

Julianne Bozzini
APP
·
·
Hi David- Julianne from Mixpanel Support here! It's hard to say what might be happening from the information provided. There isn't any reason on Mixpanel's end that using the Revenuecat appID as the identified ID would stop the geolocation information from being sent. Can you submit a ticket via our webform so we can troubleshoot your specific project? When you submit the ticket, it would be helpful if you provided a link to a profile that shows the behavior being described.