Thena

Nope! Real person from Mixpanel Support here and happy to be able to help 😃 

Hi Juan! The Cohorts feature has been relocated- you can now find it in the Lexicon section of Saved Definitions in Mixpanel. Once there, you can export the cohorts as usual. To access your cohorts: 1. Click on the Lexicon tab on the left side of your Mixpanel dashboard. 2. In the Lexicon section, you'll find the Cohorts option.

Hi Madhumitha- Julianne from Mixpanel Support here! The Mailchimp integration to send events to Mixpanel is built by Mailchimp. You can see their docs for setting up the events here. If you've followed those steps and still don't see the events flowing to Mixpanel, I'd recommend reaching out to the Mailchimp support team. From the Mixpanel end, we accept whatever Mailchimp generates and sends to us for these users, so we are a bit limited in the insight we have on what's happening.

Unfortunately, the specifics of the proxy setup can vary depending on your existing AWS configuration and the specifics of your website. In general, you would want to follow the principles of the doc by setting up a server through AWS Cloudfront and then sending the data through there. Apologies for not being able to offer more specific guidance here. 

Heard back from engineering on this, and there isn't a guaranteed behavior since it would depend on which event meets the criteria, as well as whether we had already done compaction-time deduplication before the deletion occurs. Since Mixpanel doesn't support upserts, ideally, there shouldn't be non-duplicate duplicates to begin with. Given that there isn't a guaranteed consistent behavior, I'd recommend fully deleting the event data and, once the deletion is processed, uploading the corrected event data.

Ah- that makes sense. One issue you may run into is that, due to the query time de-duplication, you may not be able to target the specific instance of the event for deletion. That said, let me double-check on the behavior in that specific case. 

Glad you were able to figure out the issue!

Hi Iris- Julianne here from Mixpanel Support! The three-dot icon should be present on that page. It's located to the right of 'Your Access', though. It's hard to tell from the screenshot, but you may need to scroll to the right to see it.

Hi João- Julianne from Mixpanel Support here! That definitely seems unexpected. Can you submit a ticket via our web form with a link to the project where you no longer have access? That way, we can check what's happening in this specific case. 

Hi Vlad- Julianne from Mixpanel Support here! Mixpanel expects the $insert_id to be unique to each event. Are the events duplicates that share the same $insert_id, or are they completely separate events? Can you share more on how the deletion is targeting the events? The deletion targets events based on the criteria specified, so having the same $insert_id as an event targeted for deletion wouldn't automatically mean another event with the same $insert_id would be deleted. However, if you're targeting based on deletion criteria that both events meet, then both would be deleted.