Using Numeric Profile Properties in Event Metric Formulas

·Oct 13, 2025 03:35 PM·

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Hi everyone, This is about group/company profiles specifically in my case but could also be used with simple users. Is there a way to use numeric profile properties in formulas mixed with event metrics? For instance I’d like to create a ratio of weekly active users in a group (i.e. employees within a company) against a property, Total employees stored on the company’s profile. The idea is to measure successful activation of employees within in a newly signed up company or ongoing engagement as a basic health metric for a given account. One specific use case would be to create cohorts of companies that need attention from customer success teams. Thanks for your help!

5 comments

· Sorted by Oldest

Johannes K.
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Do you store the company's ID or something like that in the user's profile?
BM T.
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Yes, I store the company’s ID in the user profile as well. Sorry for delay in getting back to you.
Johannes K.
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So basically you want to be able to say "out of 50 users, 30 logged in". I tried something similar in the past, problem was that those users that never logged in didn't have a user profile created. We created the profile upon first session. Do you have that or are you creating user profiles for each new user regardless of activity?
BM T.
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Thanks for taking the time to help me. I’m only creating profiles as they access the service. But I will have the total expected number stored as a property in the Group profile. This is my original question, can I compare active users within a group against a profile property of the group?
Johannes K.
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Sorry, I don't know the answer. I don't think you see individual activity within a group. So I presume you can't do that.

Johannes K.
·
·
Do you store the company's ID or something like that in the user's profile?
BM T.
·
·
Yes, I store the company’s ID in the user profile as well. Sorry for delay in getting back to you.
Johannes K.
·
·
So basically you want to be able to say "out of 50 users, 30 logged in". I tried something similar in the past, problem was that those users that never logged in didn't have a user profile created. We created the profile upon first session. Do you have that or are you creating user profiles for each new user regardless of activity?
BM T.
·
·
Thanks for taking the time to help me. I’m only creating profiles as they access the service. But I will have the total expected number stored as a property in the Group profile. This is my original question, can I compare active users within a group against a profile property of the group?
Johannes K.
·
·
Sorry, I don't know the answer. I don't think you see individual activity within a group. So I presume you can't do that.