BM T.

Commented on Using Numeric Profile Properties in Event Metric F...·Posted inCommunity Questions

Thanks for taking the time to help me. I’m only creating profiles as they access the service. But I will have the total expected number stored as a property in the Group profile. This is my original question, can I compare active users within a group against a profile property of the group?

Commented on Using Numeric Profile Properties in Event Metric F...·Posted inCommunity Questions

BM T.

Yes, I store the company’s ID in the user profile as well. Sorry for delay in getting back to you.

Commented on Enhance B2B Analytics with New Account Profiles an...·Posted inAnnouncements

BM T.

This is a really great addition and will be super useful. I’ve a few questions:

1.
Is there a way to edit the charts? (the Account Activation Metrics link provided is broken and Computed property type seems to have disappeared from the UI)
2.
Is there a way for me to use a company property in a formula along with some of the charts here. e.g. if a company had a property total employees we could use it to calculate percentage active employees.
3.
Being able to create tables or cohorts of companies with low engagement or activation based on a property like I mention in #2 would be super useful for customer success teams.

Thanks for your time!

Posted in Community Questions·

BM T.

Using Numeric Profile Properties in Event Metric Formulas

Hi everyone, This is about group/company profiles specifically in my case but could also be used with simple users. Is there a way to use numeric profile properties in formulas mixed with event metrics? For instance I’d like to create a ratio of weekly active users in a group (i.e. employees within a company) against a property, Total employees stored on the company’s profile. The idea is to measure successful activation of employees within in a newly signed up company or ongoing engagement as a basic health metric for a given account. One specific use case would be to create cohorts of companies that need attention from customer success teams. Thanks for your help!

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