Following. Also having trouble getting session replays to work as expected. Submitted a feedback video through Mixpanel.
I spoke to DJ S. and had a great conversation. I believe a bug was filed internally. I am using Mixpanel EZ Track and experimenting with a transition to Mixpanel’s new Auto Capture ability. In some cases, Session Replay works and in some cases it does not. Also, in some reports, I do not even see Session Replay as an option.
Hmmmmmm, when you clicked the dropoff segment of the second step, the expected behavior is actually to show you replays for those 28 users doing Step 1 so you can determine if something went wrong during step 1 that led to them not doing step 2... So we actually would want to show you replays there. I wonder if:
the sample size is too small?
it's due to a race condition where the [Auto] Page View is firing before the SR SDK initializes. Could you try a funnel with events that happen more midway through a user journey and see if that works?