Merging Events in Mixpanel Using Email with Calendly Integration

·

Is there a way to merge events into a user, where the only thing they have in common is an email property on the event? Unfortunately we're using Calendly, which only has the ability to pass an email to a user. We use Mixpanel with original Merge, via Rudderstack as the event CDP. I understand there is an $alias call - but I'm not super cler on how this interacts with Rudderstack?

🎫1

1 comment

Thena
APP
·
·
Hi Judy- Julianne from Mixpanel Support here. Diving right in, in order to connect the user event streams, you would need to add the email value as a $distinct_id in the users' identity cluster. It isn't possible to specify that an 'email' property be used to connect the events. Since you're sending events through Rudderstack, you would need to use their calls for the ID management. Based on the docs, they have an .alias() call for both Cloud mode and Device mode. From the docs, this call lets you merge different identities of a known user, so you should be able to link the email to the user's known identifier.