Session Replay Issues on Authenticated Staging Websites

·Jul 21, 2025 08:19 AM·

Is there any issues with using Session Replay within a staging website which is behind authentication? Currently i only see the homepage and the mouse movements and relative scroll. I dont see any elements being interacted with or going to new pages.

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1 comment

· Sorted by Oldest

Julianne Bozzini
APP
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Hi Chris- Julianne from Mixpanel Support here. Diving right in, in general, Session Replay should work on authenticated staging pages. If the session is within the same domain (replays don't persist across subdomains) and you're using the latest version of the SDK, I'd recommend submitting a ticket via our webform. When you submit the ticket, it would be helpful if you included a link to the session replay showing the behavior described.

Julianne Bozzini
APP
·
·
Hi Chris- Julianne from Mixpanel Support here. Diving right in, in general, Session Replay should work on authenticated staging pages. If the session is within the same domain (replays don't persist across subdomains) and you're using the latest version of the SDK, I'd recommend submitting a ticket via our webform. When you submit the ticket, it would be helpful if you included a link to the session replay showing the behavior described.