Fixing Broken Images in Mixpanel Slack Link Unfurling

·Oct 23, 2025 09:32 PM·

when using the mixpanel extension in slack that unfurls links, for some reason, old messages get a broken image after some time, making it pretty annoying to scroll through old threads where these links are posted (see screenshot); can the extension be changed so that it attaches an actual image that doesn't expire to the slack message (as opposed to an embed that breaks after a few weeks)?

3 comments

· Sorted by Oldest

Eric N.
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definitely looks like more of a bug! Mind creating a ticket with support here: https://mixpanel.com/contact-us/support/
Vlad S.
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ok done
Vlad S.
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all right support finally got back to me, apparently the expected behavior is that the previews expire after 14 days, for data retention policy reasons... this is documented deep in the privacy section of the slack app details page

Eric N.
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definitely looks like more of a bug! Mind creating a ticket with support here: https://mixpanel.com/contact-us/support/
Vlad S.
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ok done
Vlad S.
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·
all right support finally got back to me, apparently the expected behavior is that the previews expire after 14 days, for data retention policy reasons... this is documented deep in the privacy section of the slack app details page