Creating Alerts in Mixpanel for Customer Event Sequences | Mixpanel Community

Creating Alerts in Mixpanel for Customer Event Sequences

can I create alerts in Mixpanel for customer who perform one event and then perform a specific second event within a specified timefrae?

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kapa.ai
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Hi Bradley A., Please stand by as I search the Mixpanel knowledge base for an AI-powered answer. I normally take about 15 seconds or so. In case AI cannot answer your question, feel free to reach out to Mixpanel support at mixpanel.com/get-support. If you have follow-up questions for this thread, please tag me again with your question: @kapa.ai <follow-up question> 👋
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kapa.ai
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Yes, you can create alerts in Mixpanel for customers who perform one event and then perform a specific second event within a specified timeframe. This can be accomplished using Mixpanel's Alerts feature, which is available on paid plans.To set up this type of alert, you would need to: 1. Create a Funnel report that captures the sequence of events you want to monitor 2. Save the report 3. Set up an alert based on this funnelThe Funnel report will allow you to define the specific sequence of events and the conversion window (timeframe) between them. Once you've created and saved this report, you can set up an alert to notify you when certain conditions are met.According to the documentation, alerts can be configured with custom thresholds or using anomaly detection (for Enterprise users). You can receive these notifications via email or Slack, and set the notification frequency based on your needs.Mixpanel Alerts Documentation explains that "Mixpanel provides the ability to create alerts for your Insights and Funnels reports, allowing you to monitor custom report conditions or automatically detect anomalies and receive email notifications when those conditions are met."Keep in mind that Growth plan users can set up to 5 alerts per project, while Enterprise plan users can set an unlimited number of alerts.For more detailed information on setting up alerts, you can check out the YouTube tutorial on Custom Alerts in Mixpanel.
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