How to Extend the Optimized Reentry Feature Beyond the 90-Day Data Limit in Mixpanel?

·May 13, 2026 06:16 AM·

Hi team, I saw that the optimized reentry feature can only be enabled for 90 days data. Is there any way to implement this for more than 90 days window time? We require this since the definition of our conversion rate is for users who can reenter funnel multiple times, and after migration from previous analytic tool to Mixpanel, we checked that this can’t be extended unless we parse the window time and save it somewhere in our spreadsheet.

5 comments

· Sorted by Oldest

kapa.ai
APP
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(edited)·
I want to clarify something important based on the knowledge sources available: the 90-day limitation you're referring to actually applies to the Query API's length parameter (when querying funnel data via API), not to the Optimized Re-entry feature itself as configured in the Mixpanel UI. Here's what the knowledge sources do and don't say:
Optimized Re-entry (UI)
The documentation on Optimized Re-entry does not mention a 90-day cap on the conversion window for this feature when used in the Mixpanel UI. The general funnel conversion window can be set up to 366 days (or equivalent, e.g., 12 months, 52 weeks). [Funnels Advanced]
Query API Limitation
The 90-day restriction appears specifically in the Query API for funnels, where the length parameter (conversion window) may not exceed 90 days. [Query API Funnels]
Recommendations
1.
If you're using the Mixpanel UI: Try setting your conversion window beyond 90 days directly in the funnel report settings — the UI supports up to 366 days. Optimized Re-entry should work within that window.
2.
If you're querying via the API: The 90-day limit on the length parameter is a hard API constraint, and the knowledge sources do not describe a workaround for this specific limitation.
The knowledge sources do not contain enough information to confirm whether Optimized Re-entry itself has a separate 90-day restriction, or to provide an official workaround for the API limitation beyond what's documented. I'd recommend reaching out to Mixpanel Support directly to clarify whether the 90-day cap applies to your specific use case and whether any workaround exists.
ℹ️ Tip: Mention @kapa.ai in the thread for follow-ups or DM the app for 1-to-1 help.
Novita O.
·
·
kapa.ai But i checked the dashboard mentioned ‘Optimized reentry mode is not supported for date ranges greater than 90 days.’
kapa.ai
APP
·
·
Sorry Novita O., I don't have permission to access files in this workspace. Please ask a workspace admin to reinstall the kapa.ai bot to grant the required permission.
Novita O.
·
·
kapa.ai But i checked the dashboard mentioned ‘Optimized reentry mode is not supported for date ranges greater than 90 days.’
kapa.ai
APP
·
(edited)·
Thank you for the clarification. You are correct that the Mixpanel UI displays that message. Unfortunately, the knowledge sources provided to me do not contain information about this 90-day limitation for Optimized Re-entry, so I'm unable to confirm the details of this restriction or provide an officially documented workaround. Based on what the knowledge sources do cover, here is what I can say:
The Optimized Re-entry documentation describes how the feature works but does not mention the 90-day cap or any workaround for it. [Optimized Re-entry]
Your current approach of splitting the date range and aggregating results in a spreadsheet is a reasonable workaround, but I cannot confirm whether it is the officially recommended approach.

What I'd suggest
Since this is a specific product limitation that isn't covered in the available documentation, I'd recommend:
1.
Contacting Mixpanel Support directly at mixpanel.com/get-support to ask if there is an official workaround or if this limitation is on the product roadmap to be lifted.
2.
Submitting a feature request through Mixpanel's feedback channels, as your use case (multi-reentry conversion tracking over long windows) is a valid and common need.
I'm sorry I can't provide a more definitive answer — this specific limitation is outside the scope of the knowledge sources available to me.
ℹ️ Tip: Mention @kapa.ai in the thread for follow-ups or DM the app for 1-to-1 help.

kapa.ai
APP
·
(edited)·
I want to clarify something important based on the knowledge sources available: the 90-day limitation you're referring to actually applies to the Query API's length parameter (when querying funnel data via API), not to the Optimized Re-entry feature itself as configured in the Mixpanel UI. Here's what the knowledge sources do and don't say:
Optimized Re-entry (UI)
The documentation on Optimized Re-entry does not mention a 90-day cap on the conversion window for this feature when used in the Mixpanel UI. The general funnel conversion window can be set up to 366 days (or equivalent, e.g., 12 months, 52 weeks). [Funnels Advanced]
Query API Limitation
The 90-day restriction appears specifically in the Query API for funnels, where the length parameter (conversion window) may not exceed 90 days. [Query API Funnels]
Recommendations
1.
If you're using the Mixpanel UI: Try setting your conversion window beyond 90 days directly in the funnel report settings — the UI supports up to 366 days. Optimized Re-entry should work within that window.
2.
If you're querying via the API: The 90-day limit on the length parameter is a hard API constraint, and the knowledge sources do not describe a workaround for this specific limitation.
The knowledge sources do not contain enough information to confirm whether Optimized Re-entry itself has a separate 90-day restriction, or to provide an official workaround for the API limitation beyond what's documented. I'd recommend reaching out to Mixpanel Support directly to clarify whether the 90-day cap applies to your specific use case and whether any workaround exists.
ℹ️ Tip: Mention @kapa.ai in the thread for follow-ups or DM the app for 1-to-1 help.
Novita O.
·
·
kapa.ai But i checked the dashboard mentioned ‘Optimized reentry mode is not supported for date ranges greater than 90 days.’
kapa.ai
APP
·
·
Sorry Novita O., I don't have permission to access files in this workspace. Please ask a workspace admin to reinstall the kapa.ai bot to grant the required permission.
Novita O.
·
·
kapa.ai But i checked the dashboard mentioned ‘Optimized reentry mode is not supported for date ranges greater than 90 days.’
kapa.ai
APP
·
(edited)·
Thank you for the clarification. You are correct that the Mixpanel UI displays that message. Unfortunately, the knowledge sources provided to me do not contain information about this 90-day limitation for Optimized Re-entry, so I'm unable to confirm the details of this restriction or provide an officially documented workaround. Based on what the knowledge sources do cover, here is what I can say:
The Optimized Re-entry documentation describes how the feature works but does not mention the 90-day cap or any workaround for it. [Optimized Re-entry]
Your current approach of splitting the date range and aggregating results in a spreadsheet is a reasonable workaround, but I cannot confirm whether it is the officially recommended approach.

What I'd suggest
Since this is a specific product limitation that isn't covered in the available documentation, I'd recommend:
1.
Contacting Mixpanel Support directly at mixpanel.com/get-support to ask if there is an official workaround or if this limitation is on the product roadmap to be lifted.
2.
Submitting a feature request through Mixpanel's feedback channels, as your use case (multi-reentry conversion tracking over long windows) is a valid and common need.
I'm sorry I can't provide a more definitive answer — this specific limitation is outside the scope of the knowledge sources available to me.
ℹ️ Tip: Mention @kapa.ai in the thread for follow-ups or DM the app for 1-to-1 help.

5 comments

5 comments

Optimized Re-entry (UI)

Query API Limitation

Recommendations

What I'd suggest

Optimized Re-entry (UI)

Query API Limitation

Recommendations

What I'd suggest