Improving Location Accuracy in Auto Page View Events
In Auto Page view event, the location of the user is not consistent, lot of times the event comes, with only user's country and not city. How can I solve this?
In Auto Page view event, the location of the user is not consistent, lot of times the event comes, with only user's country and not city. How can I solve this?
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This usually happens when Mixpanel can’t map the request’s IP to a city, or when the IP isn’t included in the request. In those cases, City/Region can be “undefined” while Country is still populated. This is expected for some traffic (e.g., VPNs, limited IP databases, or server-side sends without client IP) (Supported data types: Falsy values). Ways to improve City coverage: - Ensure the client IP is sent: for server-side or proxy setups, pass the end-user IP in the event as ip (events) or $ip (profiles), so geolocation is derived from the user rather than your server (Define IP Address; Default properties). - Manually set geolocation: include $city, $region, and mp_country_code (events) or $country_code (profiles) directly in payloads; these override IP-derived values (Manual geolocation tracking). - Use latitude/longitude for higher precision: set $latitude and $longitude so Mixpanel reverse-geocodes to a city (Manual geolocation tracking). - If you don’t want geolocation at all, disable it: configure SDKs to not use IP, or set ip=0 per event/profile (Disabling geolocation; Define IP Address — Ignore IP).Note: Auto Page View is client-side; if some events still lack city, it’s likely due to IPs that can’t be mapped in MaxMind, VPNs, or intermittent absence of IP. Mixpanel uses IP to derive $city/$region/mp_country_code at ingestion and discards the IP afterward (Geolocation overview).
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