We're running an experiment in MixPanel, and we use the Experiment Started event. The experiment should include all users who open the site and see the specific test text, and we're looking for hook clicks on the button containing the test. The problem is that not all hook clicks show as part of the test. Why is that, and how can we resolve it so that all hook clicks are a part of the test?
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The issue you're experiencing—where not all hook clicks are attributed as part of the experiment—likely stems from how and when the $experiment_started (Experiment Started) exposure event is being tracked.Key points from Mixpanel documentation:Why are some hook clicks not part of the test?How to resolve this:Example implementation:Summary:
The most common cause for your issue is that the exposure event is not being sent at the right time for all users. Review your implementation to ensure the $experiment_started event is reliably and immediately sent when the user sees the test text. This will ensure all subsequent hook clicks are attributed to the experiment as intended Experiments: Implementation for Experimentation.
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