Issue with Adding Events to Funnels or Flows Despite Admin Role | Mixpanel Community

Issue with Adding Events to Funnels or Flows Despite Admin Role

I am un able to add events to funnels or flows , when I try to create funnels or flows I am directed to the screen to add events but no option to add events is showing although I was able to do before and still have the admin role

2 comments

kapa.ai
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Hi Ahmed R., Please stand by as I search the Mixpanel knowledge base for an AI-powered answer. I normally take about 15 seconds or so. In case AI cannot answer your question, feel free to reach out to Mixpanel support at mixpanel.com/get-support. If you have follow-up questions for this thread, please tag me again with your question: @kapa.ai <follow-up question> 👋
Feel free to ask a follow-up question once I've answered by mentioning me with @kapa.ai
kapa.ai
APP
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Based on your description, there could be several reasons why you're unable to add events to funnels or flows despite having admin role. Let me help you troubleshoot this issue.
Possible Causes and Solutions:
1. Hidden Events
Your events might be hidden in Lexicon. Project Owners and Admins can hide events, which would prevent them from appearing in dropdown menus. - Check Lexicon to see if the events you're looking for are hidden Check for Hidden Events and Properties
2. Inactive Events
Mixpanel automatically hides events that haven't been fired within the last 30 days to reduce clutter. - If you know the name of the event, try searching for it by typing the name in the dropdown menu (case sensitive) - You can fire a single instance of that event to make it reappear in the UI
3. Event Approval Feature
If your organization has enabled the Event Approval feature (available on Enterprise plans), new events are hidden by default until approved. - Check if this feature is enabled in your project Event Approval
4. Permission Issues
Although you mentioned you still have admin role, it's worth double-checking your exact permissions: - Project Admins should have full access to create and view Funnels and Flows reports - Verify your role in the project settings Project Roles
5. UI Navigation
Make sure you're following the correct steps to add events: - For Funnels: Define your funnel behavior by adding events in sequence Funnels Quickstart - For Flows: You should be able to select events from the Events Menu Events MenuIf you've checked all these possibilities and still can't add events, I recommend reaching out to Mixpanel support for further assistance, as this might be a technical issue with your specific project.
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ℹ️ Tip: Mention @kapa.ai in the thread for follow-ups or DM the app for 1-to-1 help.

2 comments

Possible Causes and Solutions:

1. Hidden Events

2. Inactive Events

3. Event Approval Feature

4. Permission Issues

5. UI Navigation