Identifying Inactive Users for Reminder Emails in Your App

How do I get a list of all users who have not triggered a session start within the last 30 days? Basically I want to get a cohort to send reminder emails to but I need to know who has stopped using my app.

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kapa.ai
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Hi David D., Please stand by as I search the Mixpanel knowledge base for an AI-powered answer. I normally take about 15 seconds or so. In case AI cannot answer your question, feel free to reach out to Mixpanel support at mixpanel.com/get-support. If you have follow-up questions for this thread, please tag me again with your question: @kapa.ai <follow-up question> 👋
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kapa.ai
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To create a cohort of users who have not triggered a session start within the last 30 days in Mixpanel, you can follow these steps: 1. Go to the Cohort Builder in Mixpanel. 2. Create a new cohort using the following criteria: - Select "Users who did" - Choose the "Session Start" event - Set the condition to "less than 1 time" - Set the time range to "in the last 30 days"This will create a cohort of users who have not started a session in the last 30 days, effectively identifying those who have stopped using your app.You can then save this cohort and use it for further analysis or export it for sending reminder emails.To create and manage cohorts in Mixpanel, you can refer to the following resources: 1. Cohorts: Group users by demographic and behavior 2. Define User CohortsThese resources provide detailed information on creating, managing, and exporting cohorts in Mixpanel.Once you've created the cohort, you can export it to use for your email campaign. To export the cohort: 1. Go to the Cohort Builder 2. Find your saved cohort 3. Click on the export iconYou can download the list of users as a CSV file or use Mixpanel's integrations to send the cohort directly to your email marketing platform if it's supported.For more information on exporting cohorts, you can check out the Exporting Cohorts section in the Mixpanel documentation.
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