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Troubleshooting Click Event Elements in Mixpanel Analytics

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Why can't I find a certain element of a Click event in Mixpanel even though I can see it in Inspector?

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    kapa.ai
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    Hi Marina V., Please stand by as I search the Mixpanel knowledge base for an AI-powered answer. I normally take about 15 seconds or so. In case AI cannot answer your question, feel free to reach out to Mixpanel support at mixpanel.com/get-support. If you have follow-up questions for this thread, please tag me again with your question: @kapa.ai <follow-up question> đź‘‹

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    kapa.ai
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    There could be several reasons why you can't find a certain element of a Click event in Mixpanel even though it's visible in your browser's Inspector. Based on the knowledge sources, this might be related to how Mixpanel's Autocapture feature works or potential implementation issues.If you're using Mixpanel's Autocapture feature, it automatically captures common user interactions like clicks, but it may not capture all elements by default. The Autocapture configuration allows you to customize what gets tracked: LBKSmixpanel.init('YOUR_PROJECT_TOKEN', { autocapture: { pageview: "full-url", click: true, input: true, scroll: true, submit: true, capture_text_content: false, }, });LBKSNote that capture_text_content is set to false by default, which means text content of elements might not be captured Learn more about Autocapture.Another possibility is that you're experiencing what's known as "event skipping" - a technical hiccup where events aren't tracked under certain conditions. As explained in the Mixpanel blog, events can sometimes be skipped in non-obvious circumstances due to specific implementation logic Product analytics implementation hiccups that are easy to spot.To troubleshoot this issue: 1. Check if you have any custom configurations for Autocapture that might be filtering out certain elements 2. Verify that the element isn't in a section of your site that's been excluded from tracking 3. If you're using a CDP like Segment, use the Segment Source Debugger to see exactly what data is being sent to Mixpanel Segment Debugging 4. Consider implementing precision tracking for this specific element if Autocapture isn't capturing it reliablyIf you need to understand the structure of your events better, you can use Mixpanel's Lexicon feature to view and manage descriptions of your events and their properties Lexicon Overview.

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