How to Set Up a Customer Account Restricting Access to Only Their Own Data
How can i set up an account for a customer that prevents the customer from seeing or accessing any data except of his own?
How can i set up an account for a customer that prevents the customer from seeing or accessing any data except of his own?
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You can approximate this in Mixpanel using a combination of roles, Data Views, and (optionally) Classified Data. The docs don’t describe a “per-customer tenant” feature explicitly, but they do show how to restrict what data a user can see inside a project.Here’s the pattern, assuming each “customer” is a Mixpanel user account that should only see their own data: 1. Create a dedicated Data View per customer In the project that holds all customers’ data: - Go to Project Settings → Data Views → + Create Data View.
- Add filters so this Data View only includes that customer’s data, e.g. by:
- Event properties (e.g. customer_id = 123), and/or
- User profile properties (e.g. Customer ID = 123). [Data Views; Onboarding guide] This ensures that within that Data View, only that customer’s events and users are visible.2. Restrict the customer to that Data View - In the Data View’s Overview tab, use Add Users or Teams to add only that customer (or a team representing that customer) to the Data View. [Manage visibility]
- Set Visibility to Private so other project members can’t self-join it. [Manage visibility] This limits which subset of project data they can access.3. Use roles and teams to control broader access - Invite the customer to the project with the minimal project role they need (often Consumer so they can only view and save their own reports). [Project roles]
- Optionally, create a Team per customer and:
- Add the customer’s user account(s) to that team.
- Add only the relevant project(s) and Data View(s) to that team. [Teams; Add users/teams to Data Views]4. (Optional) Hide sensitive fields even within their own data If you also need to hide certain properties (e.g. internal flags) from the customer: - Mark those properties as Classified in Lexicon. [Data classification]
- Ensure the customer user / team does not have “Can View” for Classified Data in Project or Organization settings. [Data classification]Limitations / uncertainty- The docs do not explicitly describe a “hard multi-tenant isolation” feature; this setup relies on Data View filters and access controls. - For very strict isolation (e.g. contractual separation), many customers instead use separate Mixpanel projects per customer, but this is not detailed in the provided sources.
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Data Views are only available on the Enterprise plan.The docs state that “Users on an Enterprise plan can access the Data View and Data Classification features.” [Data Views]That’s why you don’t see the option as an Admin on a non‑Enterprise plan. If you upgrade the organization to Enterprise, Project Owners/Admins will be able to create and manage Data Views from Project Settings → Data Views.
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