Funnel Report: User Event Completion Between Steps Explained

Chris S. · 2025-09-16T12:06:02.268Z

Within a funnel report, if you define 2 steps, can users who are counted have completed any events between the funnel steps? The any order and reentry setting are both off.

Funnel Report: User Event Completion Between Steps Explained | Mixpanel Community

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kapa.ai
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Hi Chris S., Please stand by as I search the Mixpanel knowledge base for an AI-powered answer. I normally take about 15 seconds or so. In case AI cannot answer your question, feel free to reach out to Mixpanel support at mixpanel.com/get-support. If you have follow-up questions for this thread, please tag me again with your question: @kapa.ai <follow-up question> 👋
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kapa.ai
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Yes, in a Mixpanel funnel report with two steps (and with both "Any Order" and reentry settings off), users can perform other events between the funnel steps and still be counted as converted, as long as they complete the funnel steps in the specified order.By default, Mixpanel funnels use "Specific Order," which requires users to complete each funnel step in the order defined. However, users are allowed to engage in other actions—including additional occurrences of the funnel step events or entirely different events—between the funnel steps. These intermediate actions do not prevent conversion, as long as the user completes all the funnel steps in the correct order.For example, if your funnel is Step 1: A → Step 2: B, and a user does A → X → B (where X is any other event), this user will be counted as converted.> "The user can engage in other actions in between funnel steps - including additional occurrences of the actions listed as funnels steps - but they will only be counted as converted if they complete all the funnel steps in order." Funnels Advanced Concepts: OrderingSo, to summarize: Yes, users can complete any events between the funnel steps and still be counted, as long as they complete the required steps in the specified order.
kapa.ai is still learning and improving, please let me know how I did by reacting below.
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Chris S.
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how i have a measure of users who have not done anything between the two steps?#

kapa.ai
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Hi Chris S., Please stand by as I search the Mixpanel knowledge base for an AI-powered answer. I normally take about 15 seconds or so. In case AI cannot answer your question, feel free to reach out to Mixpanel support at mixpanel.com/get-support. If you have follow-up questions for this thread, please tag me again with your question: @kapa.ai <follow-up question> 👋
Feel free to ask a follow-up question once I've answered by mentioning me with @kapa.ai
kapa.ai
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Yes, in a Mixpanel funnel report with two steps (and with both "Any Order" and reentry settings off), users can perform other events between the funnel steps and still be counted as converted, as long as they complete the funnel steps in the specified order.By default, Mixpanel funnels use "Specific Order," which requires users to complete each funnel step in the order defined. However, users are allowed to engage in other actions—including additional occurrences of the funnel step events or entirely different events—between the funnel steps. These intermediate actions do not prevent conversion, as long as the user completes all the funnel steps in the correct order.For example, if your funnel is Step 1: A → Step 2: B, and a user does A → X → B (where X is any other event), this user will be counted as converted.> "The user can engage in other actions in between funnel steps - including additional occurrences of the actions listed as funnels steps - but they will only be counted as converted if they complete all the funnel steps in order." Funnels Advanced Concepts: OrderingSo, to summarize: Yes, users can complete any events between the funnel steps and still be counted, as long as they complete the required steps in the specified order.
kapa.ai is still learning and improving, please let me know how I did by reacting below.
ℹ️ Tip: Mention @kapa.ai in the thread for follow-ups or DM the app for 1-to-1 help.
Chris S.
·
·
how i have a measure of users who have not done anything between the two steps?#