Retention Options Missing in Kapa.ai
kapa.ai the open to select on or on and after for retention is gone for me
Please stand by Sushrut C. as I search the knowledge base. I normally take about 15 seconds or so. đź‘‹
Feel free to ask a follow-up question once I've answered by mentioning me with @kapa.ai
It sounds like you're looking for the option to switch between "bounded" and "unbounded" retention calculations in Mixpanel's Retention report.Based on the knowledge sources, this feature is referred to as "unbounded_retention" in the API and as "on" versus "on or after" in the user interface. The YouTube video specifically mentions this distinction, explaining the difference between these two retention calculation methods.In the documentation, this is described as a "counting method for retention queries where retention values accumulate from right to left, i.e. day N is equal to users who retained on day N and any day after" Query API - Retention.If you're no longer seeing this option in your interface, it might be due to a recent UI update. Mixpanel has been making UX improvements as mentioned in their blog post about tripling NPS in 18 months, which included various UI changes.For more detailed information about these retention calculation methods, you can check out the explanation in this video: Learn to Use Mixpanel: The 2 retention calculations explained.I'd recommend reaching out to Mixpanel support for the most up-to-date information about this feature's current location in the interface.
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