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How do I permanently delete use data?

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How do I permanently delete use data?

  • Avatar of kapa.ai
    kapa.ai
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    Hi Julee P., Please stand by as I search the Mixpanel knowledge base for an AI-powered answer. I normally take about 15 seconds or so. In case AI cannot answer your question, feel free to reach out to Mixpanel support at mixpanel.com/get-support. If you have follow-up questions for this thread, please tag me again with your question: @kapa.ai <follow-up question> đź‘‹

    Feel free to ask a follow-up question once I've answered by mentioning me with @kapa.ai

  • Avatar of kapa.ai
    kapa.ai
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    To permanently delete user data in Mixpanel, you have a few options: 1. User Profiles: You can delete user profiles via the Users page or programmatically using the Engage API. Mixpanel provides a people_delete method in the mixpanel-utils library for this purpose.User Profiles Documentation2. End User Data Management: For GDPR and CCPA compliance, you can submit deletion requests through Mixpanel's interface or API. Here's how to do it via the interface: - Navigate to Organization Settings > Data & Privacy - Click "Request Deletion" - Select CCPA or GDPR type - Choose a project - Provide the distinct_id(s) of the user(s) to delete - Submit the requestNote that these requests can take several weeks to process.End User Data Management Documentation3. Data Deletion tool: For more targeted deletion of problematic data, you can use the Data Deletion tool in Project Settings. This allows you to delete specific events or subsets of data.Data Clean-Up DocumentationImportant considerations: - Only organization owners and admins can submit deletion requests. - Deletions become permanent after 7 days and cannot be undone. - Ensure you're not just deleting data but also opting users out of future tracking if necessary.Remember to exercise caution when using these deletion features, as they are irreversible.

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