how does Mixpanel multi factor auth work?
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Mixpanel supports multi-factor authentication (MFA) through its Two-Factor Authentication (2FA) feature. Here’s how it works: - Enabling 2FA: Organization admins can enable 2FA for the entire organization from the Organization Settings under the Access Security section. Once enabled, users will be prompted to set up 2FA on their next login.- Authentication Methods: Users can choose between two methods: - Authentication App: Use apps like Google Authenticator, Authy, or Microsoft Authenticator. Users scan a QR code or enter a secret manually to set up the app. - SMS Authentication: Users receive a security code via SMS to their registered mobile number.- Recovery Codes: When setting up 2FA, users are provided with recovery codes. These codes can be used to log in if the user loses access to their authentication device. It’s important to save these codes securely, as this is the only time they are provided.- Changing Methods: Users can change their 2FA method (e.g., switch from SMS to an authentication app) via their personal settings. Changing the method will reset the current 2FA setup.- Backup Login: If a user loses access to their 2FA device, they can log in using a recovery code or, if using Authy, by adding their account to the Authy app with their email and phone number.- SSO and 2FA: If Single Sign-On (SSO) is enabled for the organization, 2FA within Mixpanel is not available, as authentication is managed by the identity provider.For more details, see the official documentation on Two-Factor Authentication and backup login methods.
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