Tracking Weekly User Conversion Rates in Mixpanel

Chansol L. · 2025-02-12 06:17:31.524246+00

“How can I track the weekly conversion rate of users who signed up and then submitted a service request in Mixpanel?”

Tracking Weekly User Conversion Rates in Mixpanel | Mixpanel Community

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kapa.ai
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Hi Chansol L., Please stand by as I search the Mixpanel knowledge base for an AI-powered answer. I normally take about 15 seconds or so. In case AI cannot answer your question, feel free to reach out to Mixpanel support at mixpanel.com/get-support. If you have follow-up questions for this thread, please tag me again with your question: @kapa.ai <follow-up question> 👋
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kapa.ai
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To track the weekly conversion rate of users who signed up and then submitted a service request in Mixpanel, you can use the Funnels report. Here's how you can set this up: 1. Create a funnel with two steps: - Step 1: "Sign Up" event - Step 2: "Service Request Submitted" event (or whatever event name you use for this action)2. Set the conversion window to 7 days to measure weekly conversion.3. In the report settings, change the time interval to "Weekly" to see the conversion rate broken down by week.You can find more details on how to set up and use funnels in Mixpanel in the Funnels documentation.To get more insights from your funnel analysis, you can also: 1. Use the "View as Flow" feature to see what users who don't convert are doing instead. This can help you identify potential obstacles in your conversion process.2. Add relevant properties to your events to break down the funnel by different user segments or attributes.3. Set up custom alerts to be notified when your conversion rate goes above or below a certain threshold.For more advanced funnel analysis techniques, you can refer to the Analyze Conversions guide.Remember to ensure that you're tracking both the signup and service request submission events correctly in Mixpanel for accurate funnel analysis.
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