Hi Bradley A., Please stand by as I search the Mixpanel knowledge base for an AI-powered answer. I normally take about 15 seconds or so. In case AI cannot answer your question, feel free to reach out to Mixpanel support at mixpanel.com/get-support. If you have follow-up questions for this thread, please tag me again with your question: @kapa.ai <follow-up question>đ
Feel free to ask a follow-up question once I've answered by mentioning me with @kapa.ai
To reauthenticate the Facebook integration for Cohort syncing in Mixpanel, you need to disconnect and reconnect the integration. This process is necessary when you encounter certain errors, such as expired tokens or invalidated sessions. Here's how you can do it: 1. Navigate to the Integrations page in Mixpanel.
2. Find the Facebook Ads integration.
3. Disconnect the current connection.
4. Reconnect the integration by following the initial setup process.This process will create a new authentication token and should resolve common issues like: - Expired login tokens
- Invalidated sessions due to password changes or security measures
- Authorization errorsFor example, if you see an error message like "Login Token Expired. Please disconnect and reconnect from Integrations Page," following these steps should resolve the issue.It's important to note that reconnecting the integration will resume your existing exports, so you don't need to set them up again.For more detailed information on troubleshooting Facebook Ads integration errors, you can refer to the Facebook Ads Integration Troubleshooting documentation.
kapa.ai is still learning and improving, please let me know how I did by reacting below.
âšī¸Â Tip: Mention @kapa.ai in the thread for follow-ups or DM the app for 1-to-1 help.
