how can I investigate repeated clicks on certain events?
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To investigate repeated clicks on certain events in Mixpanel, you have several effective tools and approaches: 1. Use Heatmaps and Click Maps Mixpanelās Heatmaps (with Click Maps) allow you to visually identify areas where users are clicking repeatedly. You can select a specific page or use wildcard URLs to group similar pages, then use the Click Map to see exactly which elements are being clicked most often. Clicking on an element in the Click Map gives you options to: - View all click events recorded for that element - See a list of users who clicked it - Watch session replays of those interactions This helps you quickly spot if certain elements are being clicked repeatedly and by whom, and lets you review the actual user sessions for context Heatmaps for Web / Using Heatmaps.2. Session Replay Session Replay lets you watch playbacks of user sessions. You can filter replays by specific events (like repeated clicks) and review the timeline to see if users are clicking the same element multiple times in a short period. This is especially useful for identifying frustration signals like dead clicks or rage clicks Session Replay: Watching Replays.3. Autocapture: Dead Clicks and Rage Clicks If you have Autocapture enabled, Mixpanel automatically tracks āDead Clicksā (clicks with no response) and āRage Clicksā (multiple rapid clicks in the same spot). These are strong indicators of repeated, potentially problematic clicks. You can analyze these events directly in your reports to see where and when they occur, and which users are affected Autocapture.4. Flows Report The Flows report can help you see if repeated clicks are part of a broader user path. By expanding steps and viewing the most common event sequences, you can identify if users are getting stuck and clicking the same event multiple times in succession Flows: See frequent paths taken by users to or from any event.5. Investigate Event Timestamps If you notice repeated events in your data, check the timestamps. If multiple clicks are recorded within the same second, it may indicate a tracking issue or a user rapidly clicking due to frustration. This can be a sign of either a technical bug or a UX problem Product analytics implementation hiccups that are easy to spot.Summary:
Start with Heatmaps and Click Maps to visually spot repeated clicks, use Session Replay to watch the actual user behavior, and leverage Autocaptureās dead/rage click events for automated detection. Combine these with Flows and timestamp analysis for a comprehensive investigation.
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To investigate repeated clicks on certain events in a mobile app using Mixpanel, you can use the following approaches: 1. Session Replay Mixpanelās Session Replay for mobile (iOS and Android) allows you to watch reconstructions of user sessions. You can filter and review replays where specific events (such as button taps) occur, and observe if users are tapping the same element multiple times. This helps you understand the context and frequency of repeated clicks directly from real user sessions. Session Replay captures UI hierarchy changes and user interactions, so you can visually confirm repeated actions within the app interface. Note that Session Replay is not a literal video, but a reconstruction based on captured UI changes and eventsĀ Session Replay: Watch playbacks of user digital experiencesĀ Implement Session Replay (iOS)Ā Implement Session Replay (Android).2. Event Timestamp Analysis If you notice repeated event tracking (e.g., the same button tap event logged multiple times in quick succession), check the event timestamps in your Mixpanel reports. Multiple identical events from the same user within a very short time (such as within the same second) may indicate either rapid user tapping (potentially out of frustration) or a tracking implementation issue. This can be spotted by analyzing the event stream for each userĀ Product analytics implementation hiccups that are easy to spot.Note: Mixpanelās Autocapture and web-specific features like Heatmaps and Rage Clicks are not available for mobile apps. For mobile, your primary tools are Session Replay and careful event analysis.If you need to further isolate repeated clicks, consider adding custom event properties (such as tap count or UI element ID) in your mobile tracking implementation to make analysis easier.In summary: - Use Session Replay to visually confirm repeated taps in user sessions. - Analyze event timestamps to detect rapid, repeated event firing. - Consider custom event properties for deeper analysis if needed.Let me know if you need implementation details for iOS or Android!
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how can I see average usage per session
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To see average usage by session in Mixpanel, you can use the āSession Duration (seconds)ā property that is automatically associated with Session Start and Session End events. Hereās how you can do it: 1. In Insights Reports: - Use the āSession Duration (seconds)ā property to measure the amount of time spent during each session. - Apply the Average aggregation to this property to see the average session duration across all sessions. - If you want to view the result in minutes, you can use a formula to divide the value by 60.This approach allows you to answer questions like āHow much time do users spend on my app per session?ā and see trends or distributions by breaking down the Session Duration property further if neededĀ Sessions: Use CasesĀ Sessions: FAQ.Summary of steps: - Go to Insights. - Select the āSession Startā or āSession Endā event. - Choose the āSession Duration (seconds)ā property. - Set the aggregation to āAverageā.This will give you the average usage (in terms of session duration) per session. You can also break down or filter by other properties if you want to analyze specific segments of your users or sessionsĀ Session Controls in Reports.
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To find the frequency of events per session on average in Mixpanel, you can use the Session Event Count property, which is available on the āSession Startā and āSession Endā events. This property represents the number of events that occurred within each session.**How to do this in Mixpanel:**1. Go to an Insights report. 2. Select the āSession Startā or āSession Endā event. 3. Choose the Session Event Count property. 4. Set the aggregation to Average.This will show you the average number of events per session, which directly answers your need to measure repeated usage or event frequency within sessions. You can further break this down by event type or other properties if you want to analyze specific actions or user segments.> āThe event properties āSession Duration (Seconds)ā, āSession Event Countā, āSession End Event Nameā, and āSession Start Event Nameā can be used to break down or filter these results.ā
āIn Insights, you can also count the number of sessions that contained a particular event. Select theĀ TotalĀ drop-down beside an event in your Insights query to selectĀ Sessions.ā
Session Controls in ReportsIf you want to see the average frequency of a specific event per session, you can: - Filter sessions that contain that event, and - Use the Session Event Count property, or - Use formulas to divide the total count of the event by the total number of sessions.Let me know if you need step-by-step instructions for a specific event or further breakdowns!
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A session event property in Mixpanel refers to a property that is automatically associated with the virtual āSession Startā and āSession Endā events generated by Mixpanelās session computation. These properties provide additional context about each session and can be used for analysis and breakdowns in reports.Key session event properties include: - Session Duration (Seconds): The duration between the āSession Startā and āSession Endā events in seconds. - Session Event Count: The number of events that occurred during a session (excluding excluded or hidden events). - Session Start Event Name: The original event name that triggered the Session Start event. - Session End Event Name: The original event name that triggered the Session End event.Additionally, Mixpanel can associate other properties from the events within a session (like device, country, URL, etc.) onto the session events. You can also configure up to 4 additional properties to be associated with session events in your project settingsĀ Session Properties.These session event properties are useful for filtering, breaking down, and analyzing session-based metrics in your reports.
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