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Timeframe for Viewing Session Replays After Recording

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how long does it take for session replays to become viewable after recording?

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    kapa.ai
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    Hi Bradley A., Please stand by as I search the Mixpanel knowledge base for an AI-powered answer. I normally take about 15 seconds or so. In case AI cannot answer your question, feel free to reach out to Mixpanel support at mixpanel.com/get-support. If you have follow-up questions for this thread, please tag me again with your question: @kapa.ai <follow-up question> đź‘‹

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  • Avatar of kapa.ai
    kapa.ai
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    Based on the knowledge sources, Mixpanel Session Replays become available for viewing approximately 1 minute after the recording is captured.As stated in the FAQ section of the Session Replay documentation: > Replays are available for viewing in Mixpanel ~1 minute after the recording is captured.Session Replay DocumentationThis quick availability allows you to analyze user behavior and troubleshoot issues almost immediately after they occur, making it easier to understand user journeys and identify potential problems in near real-time.

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  • Avatar of Bradley A.
    Bradley A.
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    kapa.ai are there any settings I need to update in Mixpanel to view the recordings?

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    kapa.ai
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    Let me check the knowledge base for you again. One moment! 📚

  • Avatar of kapa.ai
    kapa.ai
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    Based on the knowledge sources, there are no specific settings you need to update within the Mixpanel interface to view recordings once they've been captured. However, there are a few prerequisites and potential issues to be aware of: 1. Plan Availability: You need to be on the latest Mixpanel plan to access Session Replay. If you don't see the "View Replays" button in the UI, your organization might be on an older plan and needs to update to the latest plan. Free, Growth, and Enterprise plans all include some level of Session Replay access Session Replay Documentation.2. Player Loading Issues: If you see an error that the player failed to load, this might be due to ad blockers or browser settings blocking Mixpanel's isolated domain. You may need to: - Disable ad blockers - Whitelist the Mixpanel domain - For uBlock specifically, add this custom filter: @​@​||[mxpnl.com](http://mxpnl.com)^$domain=[mxpnl.com](http://mxpnl.com) Session Replay FAQ3. Viewing Locations: Once recordings are captured (which happens ~1 minute after recording as mentioned previously), you can view them in three places: - From the User Profile page (click "View Replays") - From Mixpanel reports (Event, Funnel, and User Profile metrics) - On the Home page for your project in the "Latest Replays" card Session Replay DocumentationRemember that Session Replay must be properly implemented in your application first using the appropriate SDK for your platform (Web, iOS, or Android) before any recordings will be available to view.

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