i have linked my MMP (singular) with mixpanel however none of the attribution data is showing up in the user properties, what is the fix for this
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I'm sorry, but the knowledge sources provided do not contain specific information about troubleshooting or configuring the Singular (MMP) integration with Mixpanel, nor do they detail how attribution data from Singular should appear in user properties or how to resolve issues if it does not.For attribution integrations in general, Mixpanel documentation emphasizes the importance of correct identity management and ensuring that user identifiers match between platforms for data to be attributed correctly. However, there are no explicit troubleshooting steps or setup instructions for Singular as an MMP in the sources above.If you are not seeing attribution data in user properties, you may want to: - Double-check that the integration is set up according to both Singular and Mixpanel documentation. - Ensure that user identifiers (such as $user_id or distinct_id) are correctly mapped and consistent between Singular and Mixpanel. - Verify that the expected properties are being sent and updated in Mixpanel, as user properties are only updated when you send or update at least one property yourself via $set or $set_once operations Default Properties: User Properties. - Use the Mixpanel Events and User Profiles views to debug incoming data and confirm whether any attribution properties are arriving at all Debugging: Validate your data.If these steps do not resolve your issue, I recommend reaching out to Mixpanel support or consulting the official documentation for the most up-to-date guidance on MMP integrations.Let me know if you have questions about other integrations or general Mixpanel setup!
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