Mixpanel Community Icon

kapa.ai Can I check for app installs and uninstalls on Mixpanel?

·
·

kapa.ai Can I check for app installs and uninstalls on Mixpanel?

  • Avatar of kapa.ai
    kapa.ai
    APP
    ·
    ·

    Yes, you can track app installs and uninstalls on Mixpanel, but the process differs between Android and iOS platforms. Here's a summary based on the provided information: For Android: Google provides a Play Install Referrer Library that allows you to track where app installations came from. You can use the getInstallReferrer() method to retrieve the referrer URL string, parse it, and send that data to Mixpanel as properties in events.For iOS: Tracking installs and uninstalls is more complex due to how the Apple App Store handles user data. The App Store strips attribution data when users enter it. To track channel attribution on iOS, you'll need to use a mobile attribution tool. Mixpanel integrates with several partners for this purpose.For both platforms, Mixpanel recommends using a mobile attribution partner to reliably map the user journey, including installs and potentially uninstalls. You can find a list of Mixpanel's attribution partners on their tech partners page.There are three main ways these partner integrations work: 1. Webhooks/Callbacks 2. SDK → SDK integrations 3. Partner Server → Mixpanel integrationsMixpanel generally recommends using either Webhooks or SDK → SDK integrations for the best configuration and accuracy.It's worth noting that Mixpanel's SDKs have a legacy feature to automatically track common mobile events, including first app opens (which could be considered installs). However, Mixpanel doesn't recommend enabling this feature as it can be unreliable.Traffic Attribution: Analyze your marketing channels Mobile Attribution

    kapa.ai is still learning and improving, please let me know how I did by reacting below.

    ℹ️ Tip: Mention @kapa.ai in the thread for follow-ups or DM the app for 1-to-1 help.

  • Avatar of Rinitha R.
    Rinitha R.
    ·
    ·

    kapa.ai so what about uninstalls?

  • Avatar of kapa.ai
    kapa.ai
    APP
    ·
    ·

    Let me check the knowledge base for you again. One moment! đź“š

  • Avatar of kapa.ai
    kapa.ai
    APP
    ·
    ·

    Regarding uninstalls, the information provided in the knowledge sources doesn't specifically mention tracking app uninstalls. However, I can provide some context based on the available information: 1. For Android and iOS, Mixpanel doesn't have a built-in feature to directly track uninstalls as part of their standard SDK functionality.2. The mobile attribution tools that Mixpanel recommends for tracking installs on iOS might also offer uninstall tracking capabilities. However, the knowledge sources don't explicitly confirm this.3. Mixpanel's legacy automatic event tracking feature (which is not recommended for use) doesn't include an uninstall event in its list of automatically tracked events.Traffic Attribution: Analyze your marketing channels mentions using mobile attribution tools for tracking installs, but doesn't specifically address uninstalls.To get accurate information about tracking uninstalls in Mixpanel, you might want to: 1. Check with the specific mobile attribution partners that Mixpanel integrates with, as they might offer uninstall tracking as part of their services. 2. Consult Mixpanel's documentation or support team for any custom solutions or workarounds for tracking uninstalls.I apologize that I couldn't provide a more definitive answer about uninstall tracking, as the knowledge sources don't contain specific information on this topic.

    kapa.ai is still learning and improving, please let me know how I did by reacting below.

    ℹ️ Tip: Mention @kapa.ai in the thread for follow-ups or DM the app for 1-to-1 help.