is there a way for me to see how Mixpanel linked users together?
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Yes, Mixpanel provides visibility into how users are linked together through its identity management system. When ID Merge is enabled, Mixpanel creates "identity clusters" that group together different identifiers (such as device IDs and user IDs) belonging to the same user. You can see the effects of this linking in the following ways: - Activity Feed / User Profile: The Activity Feed view of a single user is updated in real-time (less than 1 minute delay) to reflect merged identities. You can access this by navigating to the Users page and selecting a specific user. This view will show you the user's event history, including events tracked under different IDs that have been merged into the same user profile. This helps you see how Mixpanel has stitched together activity from multiple devices or sessions for the same user Identifying Users (Simplified) FAQ | Identifying Users (Original) FAQ.- Identity Mapping Table (for Data Exports): If you export your data (e.g., to BigQuery or Snowflake), Mixpanel provides an identity mapping table. This table allows you to see which identifiers have been merged into the same user cluster, so you can replicate the user counts and identity resolution seen in the Mixpanel UI JSON Pipelines: User Identity Resolution.- User Flows Documentation: Mixpanel’s documentation provides example user flows that illustrate how and when IDs are merged, and how the system links device IDs and user IDs together. Reviewing these examples can help you understand the logic behind the linking process Identifying Users (Simplified): Example User Flows.In summary, you can see how Mixpanel links users together by reviewing user profiles in the UI (Activity Feed), and by examining the identity mapping table if you are exporting data. The documentation also provides detailed examples of the linking process.
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kapa.ai we do not have the data pipeline add-on. Can I ask support to let me know how identities are linked?
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I'm sorry, but the knowledge sources do not contain information about whether Mixpanel Support can provide you with a report or details on how identities are linked if you do not have the Data Pipeline add-on. The documentation only describes how you can view linked identities through the Activity Feed in the Mixpanel UI or by using the identity mapping table available via data exports, which require the Data Pipeline add-on Identifying Users (Simplified) FAQ | JSON Pipelines: User Identity Resolution.If you need more detailed information about identity clusters and do not have access to the Data Pipeline, you may need to contact Mixpanel Support directly, but the documentation does not specify if or how they can provide this information.
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