Matthew M.

Posted in Mixpanel Bot·

Matthew M.

Session Replay Issues with Proxy Tracking in Kapa.ai

kapa.ai are there any known issues with session replay not working correctly when tracking via proxy?

2Comments

Commented on Issues with Kapa.ai: Low Capture Rate and Missing...·Posted inMixpanel Bot

Matthew M.

kapa.ai, thanks you, I have 858 replays but no backdrops, is this not enough replays?

Posted in Mixpanel Bot·

Matthew M.

Issues with Kapa.ai: Low Capture Rate and Missing Backdrops

kapa.ai, I've been recording sessions for a day now with a 1% capture rate. When I go into heatmaps, I have 858 capture events for our homepage, but no backdrops, why is this?

5Comments

Posted in Mixpanel Bot·

Matthew M.

Supported Search Engines for Mixpanel Front-End Library in Kapa.ai

kapa.ai which search engines does the mixpanel front-end library support?

2Comments

Commented on Mixpanel Config Change After User Consent·Posted inMixpanel Bot

Matthew M.

kapa.ai I found what the cookie is called if you wish to update your knowledge. its mp_[Project ID}_mixpanel so if your project ID is is aaaabbbb123412345 it would be mp_aaaabbbb123412345_mixpanel

Posted in Mixpanel Bot·

Matthew M.

Mixpanel Config Change After User Consent

kapa.ai is there a mixpanel function call I can use to change the config once I have consent?

5Comments

Commented on Troubleshooting Purchase Attribution: Why Always R...·Posted inMixpanel Bot

Matthew M.

kapa.ai whats the name of the cookie that these super properties are stored in?

Commented on Troubleshooting Purchase Attribution: Why Always R...·Posted inMixpanel Bot

Matthew M.

kapa.ai is there a way I can carry these UTM properties across a users journey on our site to purchase? I don't want to have to store UTM values in a database for the majority of users who won't convert

Commented on Troubleshooting Purchase Attribution: Why Always R...·Posted inMixpanel Bot

Matthew M.

kapa.ai this doesn't make sense I'm afraid. After someone lands, subsequent pageviews wouldn't include UTM properties, so how would it work in a purely front-end JS scenario?

Posted in Mixpanel Bot·

Matthew M.

Troubleshooting Purchase Attribution: Why Always Referral?

kapa.ai I track pageviews via the front-end javascript library but purchases via the node library. I pass a device ID with both to join these events, however when I'm looking at attribution for these purchases, the attributed channel is "referral" for every order, why might this be?

11Comments