Accessing Additional Session Replays: Tips and Guidance

Hey there and happy Friday! 😄 I have a question regarding Session Replay. We're currently exploring the feature and no matter from where I access the Session Replay Player (insights reports, funnels, or the user page) it always contains <= 100 replays. ♻️ I'm wondering how I go about accessing the other replays (according to the Session Recording Checkpoint event we should have well over 100). Also when trying to access replays from that event I also just see the latest 100. Let me know if you need any more info on my end -- thanks!

9 comments

Niklas N.
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My suspicion is that the Session Replay Player can only hold the last 100 replays regardless of from where you access it, can anyone please confirm?
DJ S.
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Hi Niklas - I'm the PM for session replay. Yes, this is confirmed. Is there a reason you were hoping to see more?
Niklas N.
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Hi DJ Satoda! Thank you for your reply! Mainly wanting to confirm that I understand the product correctly. But further, would be nice to have somewhere to view all replays. 🎥 Thank you for taking the time getting back to me!
Niklas N.
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A quick follow-up question: We are recording 10% of our user base at the moment, and have had around 10k users that did a certain event last month. However, when checking the replay we don't see 100 replays in the player but around 60. Do you know how we could access the remaining replays? Thanks again!
DJ S.
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Niklas N. - actually good timing, we're starting to work on a dedicated place to view all replays. Would you be interested in connecting real quick for a short call so we can run the designs by you / see if it meets your needs? Could also try to debug the above together? My calendly here, or feel free to share any times over the next week that work better for you!
Niklas N.
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Interesting! I'd love to do a short call but it seems like we are in quite different time zones. Any way we can do it asynchronously/a slightly earlier time on your end? I could do it around 17:30 CET?
DJ S.
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I can send async to be considerate of your time 🙂 We filmed you a Loom here walking through some upcoming changes we're thinking about! Would love any thoughts you have, esp:
What was the reason you wanted to view all your replays?
What's your main / most common use case for replays?
Any specific filters you want us to prioritize in order to help you find relevant replays?
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Niklas N.
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Hey! I've compiled some feedback, would it be possible to send it to you via email?
DJ S.
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Wow, you're awesome!! Thanks for doing that! My email is dj.satoda@mixpanel.com
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