Issues with Retention Report: Missing Trends and Advanced Options

·Jul 06, 2025 11:11 AM·

hi guys, I dont see in the Retention report we have Retention Trend chart, only 3 options REtention curve, Line, Metrics. Also the Advanced part, I dont see the Unbound Retention and N-Day Retention. are there some problems here?

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Community Questions

Issues with Retention Report: Missing Trends and Advanced Options

Daniel N.

·Jul 06, 2025 11:11 AM·

hi guys, I dont see in the Retention report we have Retention Trend chart, only 3 options REtention curve, Line, Metrics. Also the Advanced part, I dont see the Unbound Retention and N-Day Retention. are there some problems here?

🎫1

1 comment

· Sorted by Oldest

Julianne Bozzini
APP
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Hi Daniel- Julianne from Mixpanel Support here. Diving right in, those three visualizations look correct to me. The retention report has the curve, line, or metric option. Can you share more on what you expect to see there? Unbounded retention is known as "On or After" retention in Mixpanel, while Nth day retention is "On". You can toggle between the two options by clicking the current selection. The Retention doc has a great section about the various retention criteria and their meanings. Let me know if you have any questions!
Inline Attachment: image.png

Julianne Bozzini
APP
·
·
Hi Daniel- Julianne from Mixpanel Support here. Diving right in, those three visualizations look correct to me. The retention report has the curve, line, or metric option. Can you share more on what you expect to see there? Unbounded retention is known as "On or After" retention in Mixpanel, while Nth day retention is "On". You can toggle between the two options by clicking the current selection. The Retention doc has a great section about the various retention criteria and their meanings. Let me know if you have any questions!
Inline Attachment: image.png