Hi Roi! Julianne from Mixpanel Support here.
That definitely sounds unexpected. We sometimes see behavior like that when users have ad-blockers enabled that block traffic to Mixpanel. You can try the following right away:
- 1.
Open Mixpanel in a private/incognito window and try logging in there.
- 2.
Try on a different browser.
- 3.
If you’re on a VPN, try switching networks.
If none of those resolve the issue, can you write in directly to support@mixpanel.com from the email associated with your Mixpanel account? It would be helpful if you included a screenshot of the browser console to see if there are any errors that print there when you try to access the page.