Experiencing 500 Errors on MixPanel API Endpoints and No Support Response, Anyone Else?

·Jun 22, 2026 05:58 PM·

I signed up for MixPanel two days ago, but have not been able to access my account due to 500 errors on various API endpoints in the MixPanel dashboard. The status page doesn't show any errors, and I haven't received a response from support yet. Is anyone else having issues?

2 comments

· Sorted by Oldest

Community Questions

Experiencing 500 Errors on MixPanel API Endpoints and No Support Response, Anyone Else?

trevor393

·Jun 22, 2026 05:58 PM·

I signed up for MixPanel two days ago, but have not been able to access my account due to 500 errors on various API endpoints in the MixPanel dashboard. The status page doesn't show any errors, and I haven't received a response from support yet. Is anyone else having issues?

2 comments

· Sorted by Oldest

trevor393
·
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None of these provides many details, but I suppose it's similar. The /account.json endpoint and two different org metadata endpoints return 500 errors. This causes the Project Users, Service Accounts, and Org Settings to not load correctly, likely other account actions as well.
Vaibhav S.
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(edited)·
trevor393 use a can you give a brief which endpoint (track, import,export,engage) are you using for exporting data or importing and can you share the curl and which authentication method (token or service account) are you using and lastly the data residency you are using

trevor393
·
·
None of these provides many details, but I suppose it's similar. The /account.json endpoint and two different org metadata endpoints return 500 errors. This causes the Project Users, Service Accounts, and Org Settings to not load correctly, likely other account actions as well.
Vaibhav S.
·
(edited)·
trevor393 use a can you give a brief which endpoint (track, import,export,engage) are you using for exporting data or importing and can you share the curl and which authentication method (token or service account) are you using and lastly the data residency you are using