How do you obtain user consent for Session Replay in mobile apps?
How do you obtain user consent for Session Replay in mobile apps? We’re evaluating Mixpanel Session Replay for our iOS app. I’d love to hear how others handle user consent in production. Planned use cases
Record onboarding through day 1 for a small random sample of new users, for UX improvement
Review a specific user’s recordings when they report a bug
Our question App Store Review Guideline 2.5.14 requires explicit user consent and a clear visual/audible indication when recording user activity.
- 1.
When and how do you ask for consent? (e.g., a popup on first launch, an item added to an existing consent screen, a separate prompt shown only to sampled users)
- 2.
Is consent optional (the app works without it), or is it bundled into a mandatory consent at sign-up?
- 3.
How do you show users that recording is in progress?
- 4.
If you record existing users, did you re-collect consent from them?
- 5.
Have you received any App Store review feedback related to Session Replay?
Examples of consent copy or UI would be extremely helpful. Thanks in advance!