Mixpanel Dashboard Images in Slack Are Cut Off When Using Subscribe Tool—Seeking Workarounds

·Aug 04, 2026 04:51 AM·

I've been using the subscribe tool to push mixpanel dashboards into Slack as there's people who are interested in the reports that don't (and won't) have access to mixpanel directly as there's no "view only" role for the reports. What I've found though is that the images that get sent into Slack don't contain the full report image, they're being cut off, which means a bunch of the information is missing. So, I've had to save each chart as an image, then paste that into slack instead to get all the detail. Is this a known issue, or is there a clever workaround I just haven't found yet?

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5 comments

· Sorted by Oldest

Mixpanel Support
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Julianne B. has marked ticket #14504 as closed.
Julianne Bozzini
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Hey Leonie! Julianne from Mixpanel Support here. There isn't any known issue with the reports getting cut off. Do the reports have a lot of metrics on them? Or a lot of breakdowns? I can try to reproduce on my end if you provide some more details.
leonie.wise
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Hi Julianne B. - here's an example of a chart where the image that's published into Slack has cut off the data (I've blurred out customer names) but this should give you the idea. This is just one example, I have other charts that publish the same way when pushing into Slack
Julianne Bozzini
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Thanks for sending that screenshot- definitely clearer what is happening. I hate to be the bearer of bad news, but the behavior of not all values being shown in the image is expected for reports with a lot of breakdowns. I see how this is not ideal, especially if you’re relying on Slack subscriptions to share reporting with teammates who don’t have direct access to Mixpanel. I've gone ahead and logged a feature request with the product team for your specific use case. There isn’t a better setting or workaround for increasing the Slack subscription image size today. If you aren't tied to a bar chart, the metric view image contains up to 8 segments, which may work for this specific example. Outside of that, you could split/simplify the chart so the subscribed snapshot is fully captured in the image. Another option would be to use a password-protected Public Board, which would allow the user to see the full report.
leonie.wise
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Thank-you
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