Troubleshooting Group Settings and Group ID Configuration in Event Tracking

·Feb 09, 2026 09:13 PM·

Hi, I'm really struggling with getting groups/companies working. I think I'm missing something. Here's what we have for the Group settings and what the properties look like when they come in on events. Are we setting the group ID in the wrong spot?

1 comment

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Community Questions

Troubleshooting Group Settings and Group ID Configuration in Event Tracking

Steven R.

·Feb 09, 2026 09:13 PM·

Hi, I'm really struggling with getting groups/companies working. I think I'm missing something. Here's what we have for the Group settings and what the properties look like when they come in on events. Are we setting the group ID in the wrong spot?

1 comment

· Sorted by Oldest

Steven R.
·
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It's showing up on events properly but not the Users tab

Steven R.
·
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It's showing up on events properly but not the Users tab