Mixpanel Community Icon

Session Duration Aggregation Issue: Possible Causes?

·
·

Hi Team, I've noticed the aggregation of session duration on the "session end/start" event has become unavailable lately but it used to work fine. Any possible reason why it's happening?

  • Avatar of Thena
    Thena
    APP
    ·
    ·

    Hi Chenyi! Julianne from Mixpanel Support here. Diving right in, I'm not able to reproduce the behavior you're describing. I still see aggregation options available when using the 'Session Start' virtual event. An example of this can be seen in the demo project here: https://mixpanel.com/s/TdBDW. Is there a specific report setup that you're seeing this behavior for? If so, can you recreate it in the demo project above and provide a link? If the behavior is specific to a report in your project, can you submit a ticket here with a link to the report in your project? Whoever takes the ticket will be able to work with you directly via email.