Session Duration Aggregation Issue: Possible Causes?

·Apr 16, 2025 08:10 PM·

Hi Team, I've noticed the aggregation of session duration on the "session end/start" event has become unavailable lately but it used to work fine. Any possible reason why it's happening?

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1 comment

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Thena
APP
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Hi Chenyi! Julianne from Mixpanel Support here. Diving right in, I'm not able to reproduce the behavior you're describing. I still see aggregation options available when using the 'Session Start' virtual event. An example of this can be seen in the demo project here: https://mixpanel.com/s/TdBDW. Is there a specific report setup that you're seeing this behavior for? If so, can you recreate it in the demo project above and provide a link? If the behavior is specific to a report in your project, can you submit a ticket here with a link to the report in your project? Whoever takes the ticket will be able to work with you directly via email.

Thena
APP
·
·
Hi Chenyi! Julianne from Mixpanel Support here. Diving right in, I'm not able to reproduce the behavior you're describing. I still see aggregation options available when using the 'Session Start' virtual event. An example of this can be seen in the demo project here: https://mixpanel.com/s/TdBDW. Is there a specific report setup that you're seeing this behavior for? If so, can you recreate it in the demo project above and provide a link? If the behavior is specific to a report in your project, can you submit a ticket here with a link to the report in your project? Whoever takes the ticket will be able to work with you directly via email.