Excluding Internal Traffic in Mixpanel: Need Help!

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Hello ! Happy to join the community 🙂 I would like to exclude internal trafic from mixpanel, and I can't manage to do it. It seems we can't use the IP Adress? I wanted to exclude my city, because I have the $city in the board, but when I get to users, they're not associated with a city, making my cohort pointless 😅 Thanks in advance for the help and support! 🙏

2 comments

· Sorted by Oldest

Andrew S.
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interesting question. I gather your users are not logging in? We have a property on the user object for "is_team" which we can use to exclude internal team users vs external users. Only thing I could think of as a sort of "hack" is to have (assuming this is web based) all of your internal users add a utm tag to their url before using your platform. e.g., "&utm_campaign=Internal%20Team" and then you could exclude events where that campaign is picked up by Mixpanel's utm tracking.
Raphaëlle H.
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Hey Andrew, thanks for the reply ! No, they're not logged in Yes, it's web based UTM would not be ideal for sure, but it could work 🙂 I'll dig in that direction. Thanks so much !

Andrew S.
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interesting question. I gather your users are not logging in? We have a property on the user object for "is_team" which we can use to exclude internal team users vs external users. Only thing I could think of as a sort of "hack" is to have (assuming this is web based) all of your internal users add a utm tag to their url before using your platform. e.g., "&utm_campaign=Internal%20Team" and then you could exclude events where that campaign is picked up by Mixpanel's utm tracking.
Raphaëlle H.
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Hey Andrew, thanks for the reply ! No, they're not logged in Yes, it's web based UTM would not be ideal for sure, but it could work 🙂 I'll dig in that direction. Thanks so much !