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Struggling with Mixpanel Alerts? Seeking Help for Anomaly Detection Issues

Avatar of Caitlin M.Caitlin M.
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Hi everyone - I'm having a HUGE problem with Alerts and am hoping another Mixpanel user has advice. I've been going 'round and 'round with Support over email for weeks trying to get to the bottom of it and so far, I feel no closer to a resolution. I'm trying to do something which feels simple - fire an alert when Pageviews for a given hostname increases/decrease 75% yesterday compared to a week ago. The intent of the alert is to flag us when major anomalies happen - it shouldn't go off very often. I've followed support's instructions for this use case but I'm getting daily emails for the 75% increase alert on every one of my hostnames. I think its alerting based off the actual value increase being over 75 instead of the percent change.

3 comments

  • Avatar of Andrew S.
    Andrew S.
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    Hey there. I think that the custom threshold is a value. But you could do something like this, to get your page views in the last day vs 2 days ago as a formula. Then use that to measure when the formula is >X

  • Avatar of Aviram L.
    Aviram L.
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    Based on your screenshot of the alert edit popup, you are using "is above" criteria which look at the actual value. Why not use the increase/decrease by more than, like in the screenshot I added to this message

  • Avatar of Caitlin M.
    Caitlin M.
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    Aviram L. that's what I was originally using and Support told me to set it to the Above/Below because my report is set to the % Change already. It was misfiring when I was using that setting too.