If the property is missing from the raw data itself (not just the UI), the issue is likely with geolocation enrichment:
Server-side tracking: If your events are sent from a server, Mixpanel uses the server's IP address for geolocation, not the end user's. This can result in all events showing the same location (your server's location) or no useful country data. [Sending Data to Mixpanel]
Fix: Pass the actual client IP address using the ip property in your event payload, or manually set mp_country_code, $region, and $city directly on the event. [Manual Geolocation Tracking]
Example event payload with manual geolocation:
{
"event": "Pageview",
"properties": {
"distinct_id": "user_123",
"token": "your_project_token",
"mp_country_code": "US",
"$region": "California",
"$city": "San Francisco"
}
}Or by passing the client IP so Mixpanel can resolve it automatically:
{
"event": "Pageview",
"properties": {
"distinct_id": "user_123",
"token": "your_project_token",
"ip": "136.24.0.114"
}
}[Import Events]
