Hello, I’m currently using the Free plan. I’d like to ask: if I exceed the usage limit within a month, what will happen? If I continue calling the methods, will any errors occur? Do I need to handle any errors in my app? I’d really appreciate your support and clarification. Thank you very much!
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If you exceed the usage limit on your Free plan, Mixpanel will continue to collect your data without interruption, but there are some important considerations: For event tracking: - Mixpanel won't stop collecting your data when you exceed the 1M monthly events limit - Your app won't receive errors that need handling - Events beyond your limit will still be ingested, but you'll be charged for the additional events at the beginning of the next month based on your additional data rate - Organization owners and billing admins will receive email alerts when usage reaches 85%, 100%, 110%, 120%, 200%, 300%, and 400% of your plan volume - A popup notification will appear in Mixpanel when usage reaches 100%, 110%, and 120% of your plan volumeFor Session Replay (if you're using it): - The Free plan includes 10K session replays per month - If you exceed this limit, replays above your complimentary amount will not be viewable until you upgrade your plan - You'll receive notifications as you approach your limitAs noted in the documentation:
"If you sent more data than your paid plan allows, the additional cost will be charged at the beginning of the next month based on your additional data rate" How Mixpanel pricing worksTo avoid unexpected charges, you can:
1. Monitor your usage regularly 2. Create alerts when approaching your plan limit 3. Consider upgrading to a plan that better fits your usage needsNo error handling is required in your app as the service will continue to function normally.Sources: How Mixpanel pricing works Session Replay FAQ
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