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Our next.js app is having a problem where [Auto] Page View event sent to mixpanel are showing the page title incorrectly. So for example I am looking at a page with the meta title jobs, the mixpanel event correctly shows the URL but the page_title is incorrect and mostly show the page title from the previous page. Does anyone know what's going on? (edited)
Hi Enkhtur B. - I don't know if this will solve your issues or not, but wanted to let you know that Mixpanel just released a new Autocapture solution today, in addition to new pricing. Here's the direct link to Docs for setting it up.
I apologize, but Mixpanel does not offer direct messaging (DM) for one-on-one help within their app. However, Mixpanel provides several ways to get support and assistance: 1. Contact Support: You can reach out to Mixpanel's support team by using the "Contact Support" option in the Help Menu when logged into Mixpanel, or by visiting mixpanel.com/get-support if you're not logged in. This is mentioned in the Response Times documentation.2. Mixpanel Community Slack: You can join the Mixpanel Community Slack to ask questions and get help from other experienced Mixpanel users. This is mentioned in the Enterprise Onboarding Overview and Beyond Onboarding documentation.3. Email Support: For specific inquiries, you can email different teams: - For general support: Use the contact form mentioned above. - For startup program questions: Email startups@âmixpanel.com as mentioned in the Startup Program FAQ. - For Customer Success inquiries: Email success@âmixpanel.com as mentioned in the Migration documentation.Remember, the level of support and response times may vary depending on your Mixpanel plan, as detailed in the Response Times documentation.
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Let me check the knowledge base for you again. One moment! đ
kapa.ai how can i DM the app for 1 to 1 help?
I apologize for the confusion in my previous response. After carefully reviewing the knowledge sources provided, I must correct my statement. The documentation does not explicitly state that the default track_pageview setting does not auto-track page views in single-page applications correctly.Instead, the Mixpanel JavaScript SDK documentation actually provides specific options for tracking page views in single-page applications. Here's what it says: "The default track_pageview setting does not auto-track page views in single-page applications. For tracking dynamic page views in single-page applications, the track_pageview option can also accept the following values for tracking."The documentation then provides examples of how to configure track_pageview for different scenarios in single-page applications: LBKS// Track when the path changes, ignoring any query string or hash changes mixpanel.init('YOUR_PROJECT_TOKEN', { track_pageview: "url-with-path" });LBKS// Track when the path or query string change, ignoring hash changes mixpanel.init('YOUR_PROJECT_TOKEN', { track_pageview: "url-with-path-and-query-string" });LBKS// Track any URL changes in the path, query string, or hash mixpanel.init('YOUR_PROJECT_TOKEN', { track_pageview: "full-url" });LBKSThank you for bringing this to my attention. It's important to provide accurate information based on the available documentation.
kapa.ai is still learning and improving, please let me know how I did by reacting below.
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kapa.ai setting does not auto-track page views in single-page applications correctly where does it say this?
This issue is likely related to how Mixpanel tracks page views in single-page applications (SPAs) like Next.js. The problem you're describing, where the page title is incorrect and shows the title from the previous page, is a common challenge when tracking page views in SPAs.According to the Mixpanel JavaScript SDK documentation, the default track_pageview setting does not auto-track page views in single-page applications correctly. This is likely why you're seeing incorrect page titles.To address this issue, you can try the following: 1. Use a more specific track_pageview option when initializing Mixpanel. For example: LBKSmixpanel.init('YOUR_PROJECT_TOKEN', { track_pageview: "url-with-path-and-query-string" });LBKSThis will track when the path or query string changes, which is more suitable for SPAs.2. Alternatively, you can manually track page views at the appropriate time in your Next.js app, ensuring that the correct page title is captured. You can do this by calling mixpanel.track_pageview() after the page has fully loaded and the title has been updated.3. If you're using Next.js's App Router, you might need to implement a custom solution to track page views and titles accurately, as the default tracking might not work well with the new routing system.If these suggestions don't resolve the issue, you may need to implement a custom solution that ensures the page title is correctly captured before sending the event to Mixpanel.For more detailed debugging, you can refer to the Debugging section of Mixpanel's documentation, which provides steps to use the browser console to view Mixpanel API calls and troubleshoot issues.
kapa.ai is still learning and improving, please let me know how I did by reacting below.
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Hi Enkhtur B., Please stand by as I search the Mixpanel knowledge base for an AI-powered answer. I normally take about 15 seconds or so. In case AI cannot answer your question, feel free to reach out to Mixpanel support at mixpanel.com/get-support. If you have follow-up questions for this thread, please tag me again with your question: @kapa.ai <follow-up question> đ
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