Julianne B.

Commented on Experiencing Slowness? Scheduled Maintenance in 20...·Posted inCommunity Questions

Hey Sean! There's currently an ongoing incident unrelated to the scheduled maintenance. You can follow along here for updates: https://www.mixpanelstatus.com/incidents/v6bplpx53yrn

Commented on Accessing Mixpanel User Cohorts Through APIs: Ques...·Posted inCommunity Questions

Julianne B.

The 60 recurring sync cohort limit is a hard limit, and from my understanding, we don't typically increase the limit as it helps to ensure real time delivery - going above this limit could cause delays in the syncs. Instead, we recommend pausing any unneeded recurring syncs to stay within that limit. Sorry for not having better news there 😞

Commented on Accessing Mixpanel User Cohorts Through APIs: Ques...·Posted inCommunity Questions

Julianne B.

Hi Aakash- Julianne from Mixpanel Support here. Diving right in below:

1.
It isn't possible to increase the limit for the APIs. Checking users cohorts and dynamically updating the site isn't really the expected use case for the Engage API. Sorry to not have better news there 😞
2.
Within Mixpanel, Cohorts syncs may be a better fit for the use case. A dynamic cohort sync automatically updates a list of users in the cohort at regular intervals. You could then query this list of users as needed. For custom webhooks, the cohorts are synced every 30 minutes.

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