Mixpanel Community Icon
Join Our Community
Community Questions

Mixpanel Support Experience: Slow Response Times Impacting Analytics Roadmap

Avatar of Jofred C.Jofred C.
·
·

What is everyone's experience with Mixpanel support? They seem to be really slow on responding to tickets and are slowing down our product analytics roadmap

3 comments

  • Avatar of Josh a.
    Josh a.
    ·
    ·

    what did you need help with

  • Avatar of Jofred C.
    Jofred C.
    ·
    ·

    I'm running into an unexpected error related to the Lexicon Schemas API, specifically POST to https://{regionAndDomain}.com/api/app/projects/{projectId}/schemas. Not much information was given except for a generic 500 error.

  • Avatar of Lucia C.
    Lucia C.
    ·
    ·

    I submitted a ticket more than 2 days ago, still no reply.