Mixpanel Support Experience: Slow Response Times Impacting Analytics Roadmap

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What is everyone's experience with Mixpanel support? They seem to be really slow on responding to tickets and are slowing down our product analytics roadmap

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3 comments

Josh a.
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what did you need help with
Jofred C.
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I'm running into an unexpected error related to the Lexicon Schemas API, specifically POST to https://{regionAndDomain}.com/api/app/projects/{projectId}/schemas. Not much information was given except for a generic 500 error.
Lucia C.
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I submitted a ticket more than 2 days ago, still no reply.