Troubleshooting Cohort Export Issues with Facebook Ads and Google Ads Integration

·Sep 03, 2024 09:18 AM·

Hello to the great community! Quick question… We set the integration with facebook ads and google ads For some reason we when we export our cohorta its not working. looking the at the logs it seems the table empty. We are populating the email properly Have other encounter this kind of issue? Thanks in advance!

3 comments

· Sorted by Oldest

Bhushan K.
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you need to have $phone, $email as user properties
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Shai A.
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we implemented $email as user property But didn’t implement phone
Ansh A.
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Shai A. This shouldn't be happening. Can you share a screenshot of a user where email is set as a user property?

Bhushan K.
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·
you need to have $phone, $email as user properties
Loading attachments
Shai A.
·
·
we implemented $email as user property But didn’t implement phone
Ansh A.
·
·
Shai A. This shouldn't be happening. Can you share a screenshot of a user where email is set as a user property?