Challenges in Tracking Session Start and End Metrics in App Services

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Hello, I would like to measure metrics based on sessions, but while we can capture the sessions, we are unable to determine when a session starts and ends. Is there a reason why this might be happening? We are running an app service and want to measure metrics based on sessions.

3 comments

Ali B.
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Detailed breakdown here: https://www.youtube.com/watch?v=urCcXyYHzBs
Aron K.
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Ali B. I know what's in this video. I'm just wondering why I'm seeing zeros like in my screenshot.
Ansh A.
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Aron K. might be an issue at Mixpanel's end. Are you seeing no session starts in your reports as well? Just go to Insight report, choose session_start, and see if there's data.