Understanding Funnel Conversion Metrics for Step A Analysis

Hi, I am trying to understand funnel conversion when total conversion metric is used I have a funnel with 2 steps A -> B and I want to have the total number of times A was made in the first step of the funnel I understand that, with total conversion, user re enter the funnel only if they succeed or drop off. So I “exclude users who did step A” to made them re enter the funnel, but I still does not have the same number of steps A in the funnal and in insights reports, any idea why ?