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Understanding Funnel Conversion Metrics for Step A Analysis

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Hi, I am trying to understand funnel conversion when total conversion metric is used I have a funnel with 2 steps A -> B and I want to have the total number of times A was made in the first step of the funnel I understand that, with total conversion, user re enter the funnel only if they succeed or drop off. So I “exclude users who did step A” to made them re enter the funnel, but I still does not have the same number of steps A in the funnal and in insights reports, any idea why ?

2 comments

Adèle G.
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thanks for this explanation : https://mixpanelcommunity.slack.com/archives/C02RUV27S3V/p1717432842971469?thread_ts=1717423975.978009&cid=C02RUV27S3V
Adèle G.
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Ex, I have a user who did A -> A -> A -> B with a funnel in total conversion it’s step A : 1, step B : 1 -> 100% conversion (the user enter the funnel and never drop off until it succeed it) when I do “exclude users who did step A”, I have step A: 2, step B : 1 -> 50% conversion (as if the second “A” drop the user from the funnel but did not make it re enter in it in the same time) but I want to have step A : 3, step B: 1 -> 33% conversion