Alert feature sending duplicate notification emails since Feb 7

Hi support team, I’d like to check whether the alert feature is currently experiencing any issues. Since Feb 7, whenever an alert is triggered, we receive 5–6 duplicate notification emails at the same time. This problem is still occurring as of today (Feb 10). It has caused quite a bit of confusion and inconvenience for our team. Could you please help investigate and fix this as soon as possible? Thank you for your assistance.